You may return the product within 15 days of delivery by simply filling out the back of your packing slip. If you have lost your packing slip, include a letter or note of instructions with your name and address stating whether you want an exchange, credit or refund. Let us know why you are returning the product and be sure to include a day, time, phone number or email address so that we may contact you in case we have questions.
For your protection, please ship DHL Ground or UPS with proof of delivery. If your package is lost in return shipment and if it cannot be tracked, we cannot replace it or refund your purchase.
ALL returned products MUST be in original condition and packaging. Do not remove any labels. A refund in the amount of the product will be issued within 10 business days upon receipt of your package(s). Note: unless the return is the result of our error; a refund will not be issued for shipping charges incurred.